Pricing and configurations

What Goes Into an M3 Quote, and What Moves the Number

Pricing follows the configuration, and the configuration follows your work. Here is what a quoted M3 covers, what changes it, and what we need from you to write it.

Request an M3 Quote See if M3 Fits Your Workshop
No published price list · every quote written against the work you describe · optional lines marked as optional
The M3 jewelry laser system on a working bench next to a repair tray and hand tools, the setup a quote is written around
Read the sheet, not the number

What a Quoted M3 Configuration Actually Covers

A quote is a sheet with four kinds of lines on it. Knowing which line is which is what lets you compare anything at all.

The Machine Itself

One M3 unit, in the power configuration selected for your work. Multiple power configurations exist, and the sheet names the one you are being quoted.

What the M3 is

Accessories and Consumables

Fixtures, wear parts and consumable items appear as their own lines. Nothing is bundled invisibly, so you can strike anything you already own.

Getting It to Your Bench

Packing, freight and the import handling your destination requires are priced against a real address, not folded into the machine line.

Training and Support Scope

The onboarding and support arrangement you asked for is written down as scope, not implied. What is not on the sheet is not part of it.

How support works
The variables

Five Choices That Change the Number on Your Quote

Scan the middle column to see why the figure moves, and the right column for what we need from you before it can be written.

ChoiceWhy it moves the figureWhat we need from you
Configuration The power configuration and options are matched to the work you described, not to a tier. Your most common jobs, and the metals they are performed in.
Destination Where the machine lands decides routing, import handling and the paperwork travelling with it. Country and city, and whether delivery is to a shop or a depot.
Accessories Fixtures, consumables and spare wear parts are priced per item, never assumed into the total. Which of them your bench already has from your current setup.
Shipping Method and packing level move independently of the machine and of the accessories. How soon you need it, and whether you can receive a pallet.
Service requirements Onboarding depth and the support arrangement you want are quoted as scope. Who will operate it, and what laser experience that person has.
The part people get wrong

Why the Same M3 Leaves With Two Different Configuration Sheets

Two shops call on the same day with the same budget and receive different sheets. That is not sales tactics — it is the only way a configuration can be right.

A goldsmith working a repair under the binocular microscope of the M3, the daily job that decides the configuration
The work on the bench decides the sheet, not the budget.
One · Why this one

A Configuration Is Reverse-Engineered From Your Work, Not Your Budget

Everyone asks the cost question first. The honest answer starts one step earlier. A configuration is derived from the jobs that cross your bench each week, so two buyers with identical money to spend can correctly end up with different sheets — and both be right.

The order that works: describe the work, then read the figure. Reversed, you are shopping for a number instead of a machine.
Two · What it costs

Copying Another Shop's Sheet Is Where the Money Actually Leaks

  • Capability you never call up. An option chosen for someone else's work sits unused in the corner of your bench.
  • The item you touch daily, missing. A fixture left off the sheet gets bought later anyway, on its own freight.
  • Adding it after delivery. A second shipment for one small part costs more than it would have in the original box.
  • Aimed at the wrong metals. A sheet passed between shops rarely matches the alloys you actually repair all week.
Three · How we do it

We Work Backwards From the Jobs You Named

The operations you name most often decide the configuration. The pieces you handle decide which fixtures matter. Your bench and your operator decide onboarding and accessories. Then we mark every optional line as optional, so you can strike it yourself instead of asking us whether you may.

The rule we hold ourselves to: every line traces back to something you told us. If a line has nothing behind it, ask us to remove it.
Four · How to check it

Four Answers You Can Write Down Today, Without Us

There is no list price to compare against, so audit the fit of the sheet instead. These four answers decide almost every line on it — and they come from your bench, not from our wording.

  • Your most common jobs. Name them by operation and metal, not by category.
  • How much passes the bench daily. An honest working range beats a flattering guess.
  • The bench space left over. Measure the corner you intend to give it before you order.
  • Who will operate it. A trained goldsmith, several people on shifts, or an owner starting from scratch.
Five · Where we stop

When We Will Tell You the M3 Is Not the Right Buy

A quote is cheap for us to send and expensive for you to act on. If your description points somewhere the M3 does not belong, we say so before a sheet exists:

  • Continuous production volume. Repetitive runs all day belong on dedicated production equipment, not on a shared bench station.
  • Work outside validated configurations. Anything the M3 is not configured and validated for is reviewed first, never quoted on assumption.
  • Stone-set pieces we cannot assess. Gem species, treatments, setting structure, distance from the working area and heat sensitivity decide it case by case. Metals and set stones.
  • A bench with no corner left. If the space is not there, no configuration on any sheet fixes it. Check the footprint first.

If your work sits near one of those lines, put it in front of us before money moves. We would rather lose the order than sell a machine that ends up idle on your bench. Submit a Sample — Request an M3 Welding Test

Repair samples and small fixtures laid out on the bench beside the M3 before a configuration is decided
The shortcut

Send the Work First, Then Ask for the Price

Photographs of the joints you repair settle in one message what a week of specification questions cannot. Send the awkward piece, not the easy one.

Submit a Sample — Request an M3 Welding Test
The sequence

How a Quote Gets Built After You Write In

Four moves, in this order. Nothing is priced before the step that decides it has happened.

First

You Describe the Work

Jobs, metals, piece types and photographs. A picture of a typical joint tells us more than any category name does.

Then

We Propose a Configuration

We name the configuration and the accessories your description calls for, and we mark which lines you can remove.

Next

Destination and Freight Are Added

Packing, routing and import handling are priced against your actual address rather than estimated in general terms.

Finally

You Get It in Writing

Line by line, with the open questions listed. What we could not judge from your description is asked, not invented.

Said before you ask

What We Will Not Put in an M3 Quote

Some numbers are easy to print and impossible to stand behind. These are the ones you will not see from us.

The integrated display of the M3 in use at the bench while an operation is selected
  • A discount invented to close a call. A figure moved under pressure was never a real figure to begin with.
  • A payback period. We do not know your labour rate, your repair prices or your volume, so we will not publish one for you.
  • A universal return claim. No shared bench station returns the same result in every shop, and pretending otherwise helps nobody.
  • Terms we have not agreed with you. Whatever covers the machine after delivery belongs in the written quote, never implied on a web page.
  • Guaranteed outcomes. Metals, alloys and set stones do not behave identically, and no quote can promise that they will.

What that leaves: a configuration you can audit line by line, and questions we ask instead of filling in. Why we only sell one machine.

Before you write in

Pricing Questions Jewelers Ask Before Requesting a Quote

Because a published figure would be wrong for almost everyone reading it. The configuration, the accessories you need, the destination and the freight all sit inside the total, and they differ between two shops on the same street. A quote written against your described work is a number you can act on. A list price is a number you would have to correct.

No. A configuration matched to work you do not do is capability you are carrying, not capability you are using. The right question is which configuration suits the joints, metals and piece sizes that come across your bench most often. Tell us those, and we will say plainly if a smaller configuration serves you better than a larger one.

Destination decides the freight route, the packing level, the import handling and the documentation travelling with the machine. None of that is part of the machine, and none of it is the same everywhere. Give us the country, the city and whether you can receive a pallet, and those lines can be priced properly rather than padded with a safety margin.

Anything you would reach for in your first week should travel in the same box, because a later shipment for one small item carries its own freight. Anything tied to work you only occasionally take in can wait until you have taken it in. Tell us what your bench already holds and we will strike the duplicates from the sheet.

Yes, and it is the sensible order. The sheet itself is the clearest description of what you would be getting, which is why we would rather write one than argue in the abstract. If the work you describe turns out to sit outside what the M3 is validated for, we tell you that instead of sending a sheet you cannot use.

Raise it before you order, not after — that is exactly what the open-questions section of the sheet is for. If a job you described sits near the boundary, send the piece for a welding test first and let the result decide the configuration. Guessing on a sheet is the one part of this process that gets expensive later. See the repair work it is built for.
Request a quote

Describe the Bench, and We Will Write the Sheet

The four answers from the checklist above are all we need to start. The more precisely you fill them in, the fewer open questions come back with the quote.

Talk to an M3 Specialist

Prefer email? Write to [email protected] and describe the bench you are equipping.

What makes a quote accurate

  • Photos of a typical repair. The joint decides more lines on the sheet than any description can.
  • Accessories you already own. Tell us, and we strike the duplicates rather than quoting them twice.
  • A real delivery address. Freight and import handling cannot be priced against a region.
The M3 seen from the side on a bench corner with everyday tools around it, showing the space a buyer has to plan for

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